Refund policy

Business Name: THYL UDENSI GLAUSE

Email: HyonFerlenda72@hotmail.com

Customer Support:
For any questions, support requests, or issues, please contact us via email.
We aim to respond within 24–48 hours.

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM

We want you to be satisfied with your purchase.

Returns
You may request a return within 30 days of receiving your order.

To be eligible:
- Item must be unused and in original condition
- Item must be in original packaging

Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed within 5–10 business days.

Non-refundable items:
- Digital products
- Gift cards

Return Shipping
Customers are responsible for return shipping costs unless the item is defective.

Contact
For returns, contact us at:
HyonFerlenda72@hotmail.com